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Resources and Fact Sheets
If you need any assistance get in touch with your Metered Energy team on 1300 633 637. We're here to help.
The fact sheets below indicate Metered Energy Holdings current Default Market Offer (DMO) for rates applicable to your specific complex please contact our customer services team.
We aim to provide essential energy services at a reasonable and competitive rate and support to all of our customers.
South East QLD Electricity
Price Changes and Other
Information
South East QLD Bulk Hot
Water Changes and Other
Information
Regional QLD Electricity
Price Changes and Other
Information
Important resources you should know about.
The fact sheets below provide detailed, relevant information of how Metered Energy supports it customers. If you have any questions, simply contact Metered Energy on 1300 633 637, Monday to Friday between 7.30am to 5.30pm.
Customer Hardship
Policy
Complaints and Dispute Resolution Policy
Standard Retail
Contract
Need some help?
Help and Support
Check out our frequently asked questions
Outages and Emergencies
Having trouble with your energy supply. Start here.
Contact Us
Reach out to the team. We're here to help.