What is the first digit of your account number?
Choose your payment option below
Important note - on the  AMEX payment page if you are not a company simply put 'None' in the company name section.
Choose your payment option below
Resources and Fact Sheets
If you need any assistance get in touch with your Metered Energy team on 1300 633 637. We're here to help.
The fact sheets below indicate Metered Energy Holdings current Default Market Offer (DMO) for rates applicable to your specific complex please contact our customer services team.
We aim to provide essential energy services at a reasonable and competitive rate and support to all of our customers.
South East QLD Electricity
Price Changes and Other
South East QLD Bulk Hot
Water Changes and Other
Regional QLD Electricity
Price Changes and Other
Important resources you should know about.
The fact sheets below provide detailed, relevant information of how Metered Energy supports it customers. If you have any questions, simply contact Metered Energy on 1300 633 637, Monday to Friday between 7.30am to 5.30pm.
Customer Hardship
Complaints and Dispute Resolution Policy
Standard Retail
Need some help?
Help and Support
Check out our frequently asked questions
Outages and Emergencies
Having trouble with your energy supply. Start here.
Contact Us
Reach out to the team. We're here to help.