Connect with our friendly Metered Energy team.

Get in touch with our Metered Energy team members. We're here to help. Non-English speakers can click here for assistance with interpreter services.

How you can contact us

We have a number of helpful ways to assist you. If you haven't already, check out our Help and Support Hub for access to trending FAQ's. and other resources.
Call us
Prefer to talk with on of our friendly and helpful team members? Call us Monday to Friday between 7.30am to 5.30pm on 1300 633 637. For after hours or weekend support please call our message service us on the phone number below.
Send a message
Please reach out to us via our form and our team will review your inquiry. We'll take some additional time to provide a thorough response and we'll reply to you via email.
Interpreter Services
Talk to someone in your language. Our interpreter service is provided by the Department of Home Affairs and includes support and translations for a wide variety of languages.
Our Live Chat service will be available soon, making it even easier for you to connect with us. In the meantime, our Metered Energy team is here to assist you. Call us at 1300 633 637 for any questions or support.