Contact Us
Metered Energy Holdings is a 100% Australian owned and operated organisation.
For all enquiries and power outages
7.30 am to 5.30 pm, Monday to Friday
1300 633 637
07 3891 3733
Emergency after hours contact
5.30 pm to 7.30 am, Monday to Friday
24 hours, Saturday to Sunday
1300 761 581
In the event of an emergency that threatens someone’s life or property, please call  000 straight away.

Please note that contact outside of these hours will be redirected to our after hours service and support team. Do you require an interpreter? If so please call the National Telephone Interpreter Service on 131450.

Metered Energy Holdings Pty Ltd
ABN 44 108 143 862


Fax Number
1300 633 638

Postal Address
PO Box 192, BULIMBA QLD  4171
How can we assist you?
Contact the Metered Energy team by completing the form below.
  • Do you have a billing or usage enquiry?
  • Do you need system repairs or service?
  • Have a question about our services?
To find out more about how Metered Energy collects, uses, holds and discloses your personal information see our privacy statement.
View Privacy Policy
Need Assistance?
Check out our online resources below.
Check Current Outages
If you have are experiencing a loss of energy supply to your property, check for outages.
Report an Outage
If you have are experiencing an emergency or a loss of energy supply to your property.
Frequently Asked Questions
Here you will find answers to frequently asked questions, information guides and forms.