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American Express
cards.
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What is the first digit of your account number?
Option One
If your account number reference starts with a
1, 3, 6, 7, or 8
click here to select your payment options.
Option Two
If your account number reference starts with a
4
click here to select your payment options.
Choose your payment option
Important Note
On the AMEX payment page if you are not a company simply put
'None'
in the company name section.
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Select your property
Village Centre Kelvin Grove Town Water
Madison Heights Air Conditioning
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Choose your payment option
Important Note
On the AMEX payment page if you are not a company simply put
'None'
in the company name section.
Go Back
Choose your payment option
Important Note
On the AMEX payment page if you are not a company simply put
'None'
in the company name section.
Go Back
Call us on
1300 633 637
or
07 3891 3733
Monday to Friday 7.30am - 5.30pm
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Connections
Moving In
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Energy Pricing Plans
Payments and Billing
Pay my bill
Payment options
Setup a direct debit
Request a payment extension
Hardship and financial support
Concessions and rebates
Help and Support
Important information Covid-19
Hardship and financial support
Frequently asked questions
Resources and fact sheets
Do you need life support?
Government resources
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What We Do
Contact us
Check current outages
Check scheduled outages
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1300 633 637
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Request a payment extension
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Hardship & financial support
Apply for a Rebate
Help and support
Hardship & financial support
QLD cost of living rebate
Frequently asked questions
Energy advice
Check current outages
Government resources
Enquiries and power outages
1300 633 637
or
07 3891 3733
Monday to Friday, 7.30am to 5.30pm
Emergency after hours contact
1300 761 581
Monday to Friday, 5.30pm to 7.30am
24 hours, Saturday to Sunday
Are you looking to make a move?
Moving In
Take the hassle out of moving. Connect with Metered Energy.
View our energy plans.
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It's easy. Simply fill out our move out request form and we'll do the rest.
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Check out our frequently asked questions
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