Stay informed. Register now with Energex to receive notifications for power outages in your area.
Register with Energex
Close
Great news! We can now accept
American Express
cards.
Make a payment
Close
Stay informed. Register now with Energex to receive notifications for power outages in your area.
Register with Energex
Close
An important update from Metered Energy
COVID-19 Update
Learn how we're supporting our customers in our
Coronavirus update
.
Are you experiencing financial stress?
You can apply to pay your energy bills into weekly, fortnightly or monthly instalments.
Request a payment plan.
What is the first digit of your account number?
Option One
If your account number reference starts with a
1, 3, 6, 7, or 8
click here to select your payment options.
Option Two
If your account number reference starts with a
4
click here to select your payment options.
Choose your payment option below
Important note - on the AMEX payment page if you are not a company simply put
'None'
in the company name section.
Choose your payment option below
Call us on
1300 633 637
or
07 3891 3733
Monday to Friday 7.30am - 5.30pm
Connections
Moving In
Moving Out
Energy Pricing Plans
Apply for a Rebate or Concession
Check Current Outages
Payments and Billing
Pay my bill
Payment options
Setup a direct debit
Set up a payment plan
Request a payment extension
Register for e-statements
Hardship and financial support
Apply for a Rebate
Help and Support
Important information COVID-19
Hardship and financial support
Frequently asked questions
Resources and Fact Sheets
Check scheduled outages
Check current outages
Stay Informed! Register with Energex
Do you need Life Support? Apply here.
Government resources
Energy advice
What we do
Contact us
Pay My Bill
Connections
Moving In
Moving Out
Payments and Billing
Pay my bill
Payment options
Setup a direct debit
Request a payment extension
Hardship and financial support
Concessions and rebates
Help and Support
Frequently asked questions
Resources and fact sheets
Do you need life support?
Hardship and financial support
Government resources
Stay Informed! Register with Energex
Energy Advice
What We Do
Contact us
Check current outages
Check scheduled outages
Register with Energex
1300 633 637
Welcome to Metered Energy
Looking for something?
Search here.
Quick Links
Moving In and Moving Out
Let us help manage your energy needs?
Manage your account
Pay my bill
Payment options
Request a payment extension
Setup a direct debit
Hardship & financial support
Apply for a Rebate
Help and support
Hardship & financial support
Frequently asked questions
Energy advice
Check current outages
Check scheduled outages
Government resources
Enquiries and power outages
1300 633 637
or
07 3891 3733
Monday to Friday, 7.30am to 5.30pm
Emergency after hours contact
1300 761 581
Monday to Friday, 5.30pm to 7.30am
24 hours, Saturday to Sunday
Are you looking to make a move?
Moving In
Take the hassle out of moving. Connect with Metered Energy.
View our energy plans.
Let's Get Moving
Moving Out
It's easy. Simply fill out our move out request form and we'll do the rest.
Get Started
Need some help?
Help and Support
Check out our frequently asked questions
View FAQ's
Outages and Emergencies
Having trouble with your energy supply. Start here.
View current outages
Contact Us
Reach out to the team. We're here to help.
Get in touch
