Call us 1300 633 637
7.30 am to 5.30 pm, Monday to Friday
or alternatively
07 3891 3733
Outside Business Hours
1300 761 581
About Us
What We Do
My Account
Account Management
Register for eBilling
Payments
Setup Direct Debit
Payment Options
Change My Contact Details
Hardship and Financial Support
Billing Enquiries
Request Payment Extension
Usage and Account Query
Moving
Moving In
Moving Out
Help and Support
Metering and Billing
Frequently Asked Questions
Concessions and Rebates
Setup Direct Debit
Energy Efficiency Tips
Request a Payment Extension
Assistance
Check Scheduled Outages
Check Current Emergency Outages
Report Emergencies and Outages
Life Support Application
Hardship and Financial Support
System Repairs and Service
Government Resources
Energy Made Easy
Energy and Water Ombudsman
Queensland Competition Authority
Department of Energy and Water Supply
Australian Energy Regulator
Contact Us
Pay My Bill
Metered Energy offers simple and cost effective,
end-to-end solutions
for your
utility services
.
Moving
Pay My Bill
Manage My Account
Compare Plans
Receive Your Statements via Email
Simply enter the account number on your statement and your email address and we'll update your account.
Go Digital
We're here to help.
Check out our online resources below.
Check Scheduled Outages
If you have are experiencing a loss of energy supply to your property, check for outages.
Check outages
Pensioner Rebates and Concessions
As an Metered Energy customer, you may qualify for various concessions.
Find out more
Frequently Asked Questions
Here you will find answers to frequently asked questions, information guides and forms.
Find an answer
Report an Outage or Emergency
If you have are experiencing an emergency or a loss of energy supply to your property.
Check for outages
Life Support Application
If you require approved life support equipment, you can register here.
Life support application
Financial Hardship
Stay connected with Metered Energy and let us know if you are experiencing financial difficulties.
We are here to help
