What is the first digit of your account number?
Option One
If your account number reference starts with a
1, 3, 6, 7, or 8
click here to select your payment options.
Option Two
If your account number reference starts with a
4
click here to select your payment options.
Choose your payment option
Important Note
On the AMEX payment page if you are not a company simply put
'None'
in the company name section.
Go Back
Select your property
Village Centre Kelvin Grove Town Water
Madison Heights Air Conditioning
Go Back
Choose your payment option
Important Note
On the AMEX payment page if you are not a company simply put
'None'
in the company name section.
Go Back
Choose your payment option
Important Note
On the AMEX payment page if you are not a company simply put
'None'
in the company name section.
Go Back
Call us on
1300 633 637
or
07 3891 3733
Monday to Friday 7.30am - 5.30pm
Connections
Moving In
Moving Out
Energy Pricing Plans
Check Current Outages
Apply for a Rebate or Concession
Payments and Billing
Pay my bill
Payment options
Setup a direct debit
Set up a payment plan
Request a payment extension
Register for e-statements
Hardship and financial support
Help and Support
Hardship and financial support
QLD cost of living rebate
Important information COVID-19
Frequently asked questions
Resources and Fact Sheets
Do you need Life Support? Apply here.
Government resources
Energex Outages
Check current outages
Check scheduled outages
Stay Informed! Register with Energex
Energy advice
What we do
Contact us
Pay My Bill
Connections
Moving In
Moving Out
Energy Pricing Plans
Payments and Billing
Pay my bill
Payment options
Setup a direct debit
Request a payment extension
Hardship and financial support
Concessions and rebates
Help and Support
Important information Covid-19
Hardship and financial support
Frequently asked questions
Resources and fact sheets
Do you need life support?
Government resources
Energy Advice
What We Do
Contact us
Check current outages
Check scheduled outages
Register with Energex
1300 633 637
Thank you for your enquiry
In the meantime if you require any immediate assistance get in touch with the Metered Energy team on the phone numbers below.
How can we assist you?
Do you have a billing or usage enquiry? Do you need system repairs or service?
Email us
Get in touch
General enquiries
To find out more about how Metered Energy collects, uses, holds and discloses your personal information see our
privacy statement
.
Online Form - ME Enquiry
Connect with the Metered Energy team
Please note that contact outside of these hours will be redirected to our after hours service and support team.
Enquiries and power outages
1300 633 637
or
07 3891 3733
Monday to Friday, 7.30am to 5.30pm.
Emergency after hours contact
1300 761 581
Monday to Friday, 5.30pm to 7.30am
24 hours, Saturday to Sunday
Postal address
PO Box 192
BULIMBA QLD 4171
Email address
contact@meteredenergy.com.au
In the event of an emergency that threatens someone’s life or property, please call 000 straight away.
Do you require an interpreter?
131 450
If so please call the National Telephone Interpreter Service for any Metered Energy enquiry.
통역사가 필요하십니까? 통역사와 직접 연락하려면 131 450으로 전화하여 Metered Energy 문의하십시오.
Cần một thông dịch viên? Để liên hệ trực tiếp với một thông dịch viên, hãy gọi số 131 450 cho bất kỳ yêu cầu Năng lượng Metered nào.
需要口译员吗?要直接与翻译联系,请致电131 450进行计量能源查询。
آیا شما به مترجم نیاز دارید؟اگر در مورد Metered Energy سؤالی دارید ، برای دریافت راهنمایی با شماره 131450 تماس بگیرید.
هل تحتاج إلى مترجم؟إذا كان لديك أي أسئلة حول Metered Energy ، فاتصل برقم 131450 للحصول على المساعدة.