Important information regarding consent and eligibilityTo validate your concession eligibility, we need your consent to collect and use your name, address, payment and concession card information from the Department of Human Services.
This consent is only effective for the period that you are a customer of Metered Energy Holdings and you can remove your consent at any time by contacting us. If you don’t provide your consent or remove your consent, you may not be eligible for the concession.You are required to notify us and the department of any changes in your circumstances which may affect your eligibility for a concession.
To be eligible for the concession, the address you’ve provided must be your principle place of residence and the only residence in QLD for which you claim the rebate. You must not have anyone paying rent to you at the property.If anyone other than a spouse or dependant lives with you at the property, you cannot claim the concession unless the other person(s) receives income assistance from Centrelink, Family Assistance Office or Department of Veteran’s Affairs, or the other person(s) live with you to provide care and assistance. If these don't apply to the other person(s) living at your property, you will not be eligible for the concession.
For more information on eligibility, visit Queensland Concession Services