Payment Extension

Request a Payment Extension

If you’re experiencing a short-term financial crisis let us know and we will work with you.

Need more time to pay your bill?

Use the form to request a payment extension for your Metered Energy account.

If you’re having trouble paying your bills, give us a call as soon as possible.

Call us on 1300 633 637 or simply download the application form below.

Need some help?

Help and Support

Check out our frequently asked questions

Outages and Emergencies

Having trouble with your energy supply.

Reach out to the team. We're here to help.