Register for eStatements
eStatements are an electronic version of your account statements and notices.
For all enquiries, power outages or emergency
7.30 am to 5.30 pm, Monday to Friday
1300 633 637
07 3891 3733
After Business Hours Contact
5.30 pm to 7.30 am, 7 Days per Week
1300 761 581
In the event of an emergency that threatens someone’s life or property, please call  000 straight away.

Please note that contact outside of these hours will be redirected to our after hours service and support team. Do you require an interpreter? If so please call the National Telephone Interpreter Service on 131450.

Metered Energy Holdings Pty Ltd
ABN 44 108 143 862

Fax Number
1300 633 638

Postal Address
PO Box 6143, Buranda QLD 4102
Register for eStatements
  • Save on unnecessary paperwork
  • Environmentally friendly
  • Quick and convenient
Fill out the registration form below and your account will be updated within 72 hours.
To find out more about how Metered Energy collects, uses, holds and discloses your personal information see our privacy statement.
View Privacy Policy
Need Assistance?
Check out our online resources below.
Check Current Outages
If you have are experiencing a loss of energy supply to your property, check for outages.
Report an Outage
If you have are experiencing an emergency or a loss of energy supply to your property.
Frequently Asked Questions
Here you will find answers to frequently asked questions, information guides and forms.